FAQs
Placing An Order
When you add an item to your cart, the cart will open for you to checkout or you can continue shopping. If you click Checkout, you will be brought to the One Step Checkout where you can remove an item, change quantities and apply any discount/promotional codes.
Checkout
Once you have filled up the cart, and are ready to checkout, there are three simple steps to complete to acquire your shoe:
Step 1:
This takes you to the Customer Information page, where you can login if you’re already registered, or you can give us your information, and we’ll have it saved for the next time.
Step 2:
The next step is for selecting Shipping Options, shipping is free for all orders within India. International shipping varies.
Step 3:
The last step needs you add payment information and confirm order for us to know you want your shoe.
Payment
We currently accept payment by Visa, MasterCard, debit cards, credit cards and COD. If you don’t use any of these options, please contact our customer service team on 9137985464
Order Information
You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox. Please review the order confirmation and contact us here on 9137985464 if you see any errors. You can also mail to orders@zufr.in
Order Changes
If you would like to change your order, please contact us on orders@zufr.in or 9137985464 as soon as possible. If your order hasn’t been dispatched, we will most likely be able to help you. However, there isn’t a lot we can do if it has been dispatched, but we will try our best.
Seasonal Sales, New Arrivals & Promotions
Signing up for our newsletter is the best way to receive updates about new arrivals, upcoming sales and promotions. You can subscribe when creating an account.
Delivery Timeline
All orders are dispatched within 1-5 business days of placing the order for products in stock. Made to order products take additional 14 working days. Shipping to metros takes 3-5 business days, and all other cities are within 5-7 business days of processing.